e777 FAQ — Answers to all questions about bonuses, deposits and casino

Yes, after a bonus is activated at e777, you can contact the support centre to request cancellation before the conditions are met. However, if the bonus is cancelled, any winnings earned through that bonus will also be cancelled. Read the terms and conditions carefully before cancelling a bonus.

The wagering requirement for e777's welcome bonus is 20 times the bonus amount. That means you must place bets totalling 20 times the bonus before you can withdraw it. Example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you must wager ৳1,200 × 20 = ৳24,000 before withdrawing. Only the bonus amount needs to be wagered, not your original deposit.

Generally, slot games at e777 count fully or at a high rate towards completing wagering requirements. Live table games such as baccarat or roulette may count at a lower rate. The contribution rate for each game is listed in detail on e777's terms and conditions page. If in doubt, ask via live chat.

e777's welcome bonus is 120%, up to ৳20,000. That means depositing ৳33,400 or more gives you the full ৳20,000 bonus. In that case your total balance would be ৳53,400 and the wagering requirement would be ৳20,000 × 20 = ৳4,00,000. Make this deposit on your first deposit to take advantage of the bonus.

Both the Android (APK) and iOS versions of the e777 app are available. Get the app through e777's official channels. Visit the relevant pages to learn more about e777 App and e777 APK. It is not safe to download from any third-party source.

e777 runs on any modern smartphone, tablet or desktop. On Android 7.0+ and iOS 12+ devices, both the app and the web version work smoothly. The site is fully supported on Chrome, Firefox, Safari and Edge. For a good experience, use at least a 3G or Wi-Fi connection and keep your browser up to date.

If your connection drops mid-game, there is no need to worry — the game state is saved on e777's servers. When you reconnect, log in again and return to the game; you can continue from where you left off. If you have any doubt about the result of a round, contact support via live chat and ask them to check the game record.

At e777, you move up in VIP tier by playing regularly. The more active you are and the more you wager, the faster you advance to the next level. You start at Bronze and can progress through Silver, Gold and up to the highest level, Platinum. With each step up, your cashback rate and other benefits also increase.

e777's four VIP levels and their maximum weekly cashback rates: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%. These rates apply to net losses and are calculated each week. When you move up a tier, your rate is updated automatically.

At e777, in addition to weekly cashback, VIP members at higher tiers receive a dedicated account manager, faster withdrawal processing, special offers and access to exclusive games. Platinum members receive the highest priority service. See the full list of benefits on the e777 VIP page.

At e777, weekly cashback is calculated at the end of each week and credited to your account on the next business day. The cashback for a given week depends on that week's net loss. If you have any questions about the timing or process of cashback credits, ask support via live chat.

e777 accepts five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank, Islami Bank and BRAC Bank). The minimum deposit for all methods is ৳300. Cryptocurrency and other foreign payment methods are not accepted.

To deposit at e777 with Nagad, log in to your account, go to the deposit section and select Nagad. Send the payment via Nagad to the number shown and submit the transaction ID. The minimum is ৳300. Once the payment is confirmed, your balance will update within a few minutes.

For the latest information on e777's deposit fee policy, check the terms and conditions page or ask directly via live chat, as the terms may be updated. Fees charged by the payment provider itself (such as a mobile banking operator's own fee) may apply separately.

Yes, both Teen Patti and Andar Bahar are available at e777. In Teen Patti you are dealt three cards and try to make the best combination; in Andar Bahar the dealer reveals one card and you bet on whether a matching card will come from Andar (left) or Bahar (right). JILI's TeenPatti Joker and Teen Patti 20-20 are popular options.

e777's live casino section is fully optimized for mobile. With a good internet connection (4G or Wi-Fi), you can enjoy HD-quality live streams. WM Live tables are specially built for mobile interfaces and are easy to control on small screens.

In regular online casino games, a random number generator (RNG) determines the outcome. In live dealer games, a real human dealer sits in a studio, deals cards or spins a roulette wheel, and everything is shown to you via a live video stream. It is much closer to the experience of a real casino. Evolution, Pragmatic Play Live and Ezugi tables are available at e777.

At e777, the minimum deposit by any method is ৳300. With this amount deposited, you can start playing slots, live casino, or any game. The minimum bet per spin may vary across different slots — this is shown on the game's page. Go to the Slots page to see the slot game list and details.