e777's Privacy Policy

This privacy policy applies to the e777 platform and all associated services. When you create an account, log in, or use any service on e777, you are considered to have accepted the terms set out in this policy. Reading our Terms and Conditions will give you a clearer understanding of the overall framework for using the platform.

e777 treats user privacy as its top priority. We never sell or share your personal information with third parties without authorisation. If you have any questions after reading this policy, contact us directly.

1 What Information Is Collected

During e777 account registration and while using the platform, various types of information are collected automatically or directly from you. The details of this information are given below:

1.1 Registration and Identity Information

• Full name, date of birth, and gender
• Username and password (stored in encrypted form)
• Email address and mobile number
• National ID card or passport number (when identity verification is required)

1.2 Transaction Information

• Deposit and withdrawal amounts and times
• Records of payments made via bKash, Nagad, Rocket, Upay, or bank transfer
• Transaction reference numbers and statuses

1.3 Device and Technical Information

• IP address, browser type, and version
• Operating system and device model
• Session duration and page visit information
• Information obtained from cookies and similar tracking technologies

2 Purpose of Data Collection

e777 collects and processes user information only for specific and legitimate purposes. The reasons we use your information are:

• Account management: To create, verify, and secure accounts.
• Processing transactions: To correctly handle deposit and withdrawal processes.
• Customer support: Your account information is needed to provide 24/7 support via live chat and email.
• Fraud prevention: To detect unusual activity and maintain platform security.
• Service improvement: To analyse user experience and improve the platform.
• Communication: To send relevant updates, transaction confirmations, and important notifications.
• Responsible gaming: To monitor unusual gaming behaviour and ensure appropriate support is provided.

We do not use your information beyond the purposes listed above. Following our Responsible Gaming Policy, e777 always prioritises the wellbeing of its users.

3 Data Storage and Security

e777 has adopted industry-standard technical measures to protect your personal information. All sensitive data is transferred via SSL (Secure Socket Layer) encryption and stored on secure servers.

3.1 Technical Security Measures

• 256-bit SSL encryption for data transmission
• Passwords secured with strong hashing algorithms
• Regular security audits and vulnerability testing
• Firewalls and access controls to prevent unauthorised access

3.2 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as required by applicable legal obligations. Transaction records are kept in accordance with financial regulations.

However, e777 never retains information unnecessarily. Once the need for retention has ended, the data is securely deleted or anonymised.

4 Sharing Information with Third Parties

e777 does not sell or rent your personal information. However, limited information may be shared with trusted third parties in specific circumstances:

4.1 Payment Processors

Only the transaction-related information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and the relevant banks. These third parties follow their own privacy policies and use the information they receive solely to complete transactions.

4.2 Technology and Service Providers

Certain technology service providers are engaged to operate the platform. These providers work under strict confidentiality agreements and cannot use the information without e777's permission.

4.3 Legal Obligations

Information may be provided when required to comply with a lawful order from a competent authority under the laws of Bangladesh. In such cases, we supply only the minimum information necessary.

5 Cookie Policy

e777 uses cookies to keep the website and platform functioning correctly and to improve the user experience. Cookies are small text files stored on your device that retain information about your site visits.

5.1 Types of Cookies

• Essential cookies: Required to maintain login status and security — these cannot be disabled.
• Functional cookies: Used to remember your preferred language and settings.
• Analytics cookies: Used to understand which parts of the platform are used most — this information is anonymous.

5.2 Cookie Controls

Non-essential cookies can be disabled from your browser settings. Please note that disabling cookies may limit some features of the platform.

6 User Rights

e777 believes every user should have full control over their own information. To that end, we uphold the following rights:

• Right to access: You may request a copy of your personal information stored on e777 at any time.
• Right to correction: If any of your information is incorrect, you may request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted, unless a legal obligation requires it to be retained.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to object: You may object to the use of your information for marketing purposes.

To exercise these rights, contact our support team via live chat or email. We provide support in Bengali and English, 24/7.

7 Privacy of Minors

All e777 services are for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified at the time of account registration. If information from a person under 21 enters our system for any reason, that account will be closed and the related information deleted as soon as we become aware of it.

8 Response to Security Breaches

If a data breach occurs that affects your information, e777 will notify you as quickly as possible. The notification will include details of what information was affected, the potential risks, and the steps we have taken.

We are committed to investigating any security incident and preventing it from happening again. Protecting user information is our highest priority.

9 Changes to This Policy

e777 reserves the right to update this privacy policy when necessary. If changes are made, the updated policy will be published on this page with a new date. For significant changes, you will be informed via your registered email or a notification on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly. For more information about other site policies, you will find answers to common questions in our FAQ section.

10 Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact our support team:

• Live Chat: Active 24/7, support in Bengali and English
• Email: [email protected]

We generally respond to all requests promptly. For important data-related requests, identity verification may be required.